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HERE ARE GENERAL ANSWERS to some of the questions your potential clients may or may not ask. If you have any additional questions, please contact our office. One of our staff members will be happy to assist you further and address your concerns.

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When should I book my date?

There is really no set answer to this question. Many factors affect MYSTIFY MUSIC SERVICE 's availability, such as event date, time of the event (afternoon or evening), and on what day of the week your event falls. The general rule is - the sooner the better. At times, MYSTIFY MUSIC SERVICE books events as far as two years in advance, with weddings generally booked anywhere from 6 months to 18 months in advance. At other times, you may be able to book with much less notice, however we don't recommend waiting too long. The further in advance you attempt to book your event, the more likely MYSTIFY MUSIC SERVICE will be available.

Can I see MYSTIFY MUSIC SERVICE perform ?

Yes. There are two ways to see a MYSTIFY MUSIC SERVICE performance. We can schedule a private video presentation for you, which is very convenient, since you can see all of the key portions of a MYSTIFY MUSIC SERVICE performance in about 15 minutes. You will also have the undivided attention of a MYSTIFY MUSIC SERVICE staff member to answer all of your questions. We can also arrange for you to see a live MYSTIFY MUSIC SERVICE performance, as our performance schedule permits.

How do I hold my date and "book" with MYSTIFY MUSIC SERVICE ?

To permanently hold or "book" a performance date, a client must sign and return an Entertainment Contract to MYSTIFY MUSIC SERVICE . The contract must be accompanied by a NON-REFUNDABLE deposit, in the amount indicated on the contract. This written agreement details all of the pertinent information regarding the event.

When is the final balance due ?

Affair balances can be paid by personal check any time up to 15 days prior to the event date. Certified checks, money orders and/or cash payments of the balance due will be accepted up to the start of the event. We will also accommodate any clients who prefer to make several payments over the time period leading up to their event. In this case, we credit your account balance for any payments received and issue you a receipt for such payments.

What does the fee you quoted me include ?

This varies, however all of our packages include a complete professional sound system, several hours (based on your agreement) of continuous DJ entertainment and a qualified and knowledgeable entertainer to operate the equipment. The MYSTIFY MUSIC SERVICE entertainer will handle all necessary announcements and will interact with you and your guests in order to create a great party.

What do MYSTIFY MUSIC SERVICE performers wear ?

MYSTIFY MUSIC SERVICE performers come dressed in the dress of the occasion. From casual to full black tuxedo with white shirt, vest and tie/studs or button covers, we match our dress with your needs. All clothing is well maintained, neatly cleaned and pressed. The performers are well groomed and clean-shaven at all MYSTIFY MUSIC SERVICE events.

Does MYSTIFY MUSIC SERVICE take breaks ?

Plainly and simply - No. Our entertainment packages are for a continual period of time. Whether your affair is for 3, 4, 5 or 6 hours, MYSTIFY MUSIC SERVICE performers are prepared to entertain you and your guests, without any delays, interruptions or breaks.

What kinds of music do you play ?

MYSTIFY MUSIC SERVICE plays all types of music, from the Big Band era of the 30s & 40s to the hottest tunes of today - including country, Motown, disco, rock, Top 40 dance, ethnic and R & B. MYSTIFY MUSIC SERVICE performers typically carry 8-10 thousand songs to each performance, covering just about every musical genre. For a small sample, see the MYSTIFY MUSIC SERVICE Top 250, a list of the current 250 songs most requested by our clients and their guests or the MYSTIFY MUSIC SERVICE school dance pick hits list, a list of the most popular school dance songs.

How is the music picked ?

Music selection is usually based on three factors. First, you have the opportunity to tell us what you want to hear and if there is anything that you don't want to hear. This gives us the overall framework for the event. From there, your guests' requests help determine some of the music selection. Lastly, the MYSTIFY MUSIC SERVICE performers rely on experience to fill in the event's play list, based on the crowd's reactions and responses throughout the event.

Does MYSTIFY MUSIC SERVICE take requests ?

Yes - in addition to our clients' pre-planned request lists, we welcome direct requests from our clients and their guests throughout the event. We attempt to play as many requests as possible, as long as they fall within the clients' guidelines and are appropriate for the event and guests attending.

How many songs will be played ?

This varies, since song and event lengths vary. The average song is 3 ½ minutes in length. That translates into 17 songs per hour, 68 songs in four hours and 85 songs in five hours.

When do we go through all of the details?

Final planning is generally handled 2-3 weeks prior to the event date.

When does MYSTIFY MUSIC SERVICE arrive at the event ?

Typically, MYSTIFY MUSIC SERVICE performers will arrive at least one hour prior to the start time of the event. If additional lighting packages are booked, the arrival time may be extended to 90 minutes.

What type of equipment does MYSTIFY MUSIC SERVICE use?

Quality is top priority for MYSTIFY MUSIC SERVICE - from our performances to the equipment that we use. For that reason, we use only top quality, professional DJ equipment, including 100% digital CD technology.

What happens if the equipment breaks ?

MYSTIFY MUSIC SERVICE uses top quality equipment, which is maintained according to our strict maintenance schedule. For this reason, it is highly unlikely that anything would break or fail to operate properly. However, MYSTIFY MUSIC SERVICE performers carry backup equipment to each performance. In the unlikely event there is a problem, the backup or replacement equipment can be in place in a matter of seconds, normally without the client even realizing there was a "problem".

What about optional lighting ?

Lighting effects are a great way to add additional energy, excitement and ambiance to any event. From the classic mirror ball effect and multi-colored, high-energy effects that react and chase to the music to laser and computer-controlled intelligent lights, MYSTIFY MUSIC SERVICE can customize a light show to enhance your entertainment experience. Feel free to call for further details and pricing.

What are Party Props ?

Party Props are "theme" items to be used by you and your guests to further interact with the music. They're a great way to spice up any event. Imagine dozens of your guests rock and rolling with blow-up guitars, sax's, keyboards and drumsticks or Uncle Bob shaking neon maracas with a giant sombrero on his head. These are just two examples of the props we have available. You can customize any prop package to add that extra "sizzle" you may be looking for. We are happy to offer Party Props to our clients as an option to enhance our entertainment services. Feel free to call for further details and pricing.

Is MYSTIFY MUSIC SERVICE available if we decide to extend our party?

MYSTIFY MUSIC SERVICE guarantees availability for time extensions (overtime) for all affairs with a start time of 3 PM or later. Overtime for events beginning prior to 3 PM may be available but will be subject to MYSTIFY MUSIC SERVICE 's and the event venue's scheduling constraints.

Why are some DJs so cheap ?

In many industries, there are requirements or certifications that business must meet before servicing customers. The reason for this is to protect the consumer and ensure that the business is being operated legally and in a safe manner. Unfortunately, there are no such standards to guarantee a professional DJ. Full-time, professional companies, like MYSTIFY MUSIC SERVICE , take steps to ensure their long-term success as well as the well being of their clients. For example, a true professional DJ will have liability insurance and equipment insurance to safeguard against any unforeseen circumstances. True pros will also carry backup equipment to every event in case of an equipment breakdown. In most cases, the cheap (or bottom-feeder) DJ either doesn't care enough about their clients or is financially unable to provide their clients the same assurance and protections. In many cases, the adage "You get what you pay for" still applies.

Caution: The entertainment is most often one of the smallest expenses of a special event. Yet it most likely has the biggest effect on the overall enjoyment of you and your guests. Those who set out to find the cheapest rate possible set themselves up for disappointment. Whether you're spending $1,000, $5,000, $10,000 or $20,000 on your special day, ask yourself if you're willing to gamble with an inexperienced, uninsured, part-time DJ who may use shoddy equipment and offers you and your guests no protection or guarantees?

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